WhatsApp order form · Singapore
A WhatsApp order form that takes the order and the payment
Stop chasing details across a dozen messages. Share one order form, let buyers pick and pay by PayNow or card, and watch the order land in your dashboard — with an AI assistant handling the chat.
Why an order form beats DMs
Turn 20 messages into one clean order
Free-text WhatsApp orders mean missed options, wrong quantities and manual totals. A Selza order form captures choices, add-ons and quantities, calculates the total, and collects payment — so nothing falls through the cracks.
- Selza fee on your own sales
- 0%*
- Selza fee on your own sales
- from sign-up to first listing
- ~1 min
- from sign-up to first listing
- the AI answers while you don't
- 24/7
- the AI answers while you don't
“I send one link in the chat and the order, payment and address come back done.”
* 0% Selza fee on sales through your own channels and storefront — you pay only standard Stripe processing. Orders that arrive via Selza Discover carry a small per-order fee (reduced on Pro) — see Terms.
A real order form, not a chat thread
Products, variants, add-ons and quantities with automatic totals. Customers fill it in seconds; you get a complete, structured order.
PayNow + card checkout built in
Every form and pay-link takes PayNow (UEN + mobile) and cards via Stripe, settled to your own account. No invoicing back-and-forth.
One link, share anywhere
Drop your order-form link or a one-off pay-link straight into a WhatsApp chat, your status, or a broadcast. Nothing for customers to install.
AI answers and closes in chat
Connect your own WhatsApp Business number and let the assistant answer from your catalogue, recommend add-ons and send a pay-link to close — under your verified name, around the clock, in your customer's language.
Keep buyers in the loop automatically
Order confirmations and status updates go out on their own, with a branded tracking page so customers stop asking 'where's my order?'.
One inbox for every chat
WhatsApp and Telegram land in a single inbox (Instagram and Messenger rolling out), so you reply once and never lose a conversation.
How it works
Live in minutes, not weeks
- Step 1
Add your products
Snap a photo; AI drafts the listing, options and a starting price you can edit.
- Step 2
Get your form link
Selza creates a shareable order form and pay-link for your shop.
- Step 3
Share on WhatsApp
Paste the link into any chat, status or broadcast — buyers tap and order.
- Step 4
Get paid + fulfil
Payment by PayNow or card, the order hits your dashboard, and updates send themselves.
FAQ
Common questions
Do I need WhatsApp Business API?
No — you can share your order-form and pay-links in any WhatsApp chat right away. Connecting an official WhatsApp number additionally lets the AI assistant reply automatically in your inbox.
Can I use my own WhatsApp number?
Yes — connect your own WhatsApp Business number (Coexistence) so chats come from your verified name and the AI answers enquiries and takes payment on it, while you keep using the WhatsApp Business app. Or start on Selza's shared number with zero setup.
How do customers pay?
By PayNow (UEN + mobile) or card via Stripe, directly on the order form or pay-link. The money settles to your own account.
Can it handle product options and quantities?
Yes — set variants, add-ons, minimum/maximum quantities and bulk tiers. The form calculates the total automatically, so orders come in correct.
Is it free to start?
Yes. You can run a whole shop on the free plan, and a 14-day Pro trial unlocks the AI assistant — no card needed.
Take WhatsApp orders the easy way
Create your order form free and share it in your next chat.