One order, start to finish

Follow one order from “I want cake” to “it’s on its way.”

Merchants don’t buy features — they recognise their own day. So watch one order run the whole business: Mei’s Kitchen lists a Chocolate Cheese Cake, shares the link, and the customer’s order #1284 gets asked for, placed, paid, fulfilled — and followed up.

SELZA ONLY
01Build · the merchant’s 3 minutes

Go live in the time it takes to bake one.

Mei types a name; Selza writes the description, generates the photo, and publishes. The Chocolate Cheese Cake she lists here is the one the rest of this story sells.

types name · AI writes + shoots it · Publish → live link
Add a product Draft
Name
Chocolate cheese cake
✨ Generating photo & description…
✨ AI photo
Rich baked cheesecake under a dark-chocolate ganache. Nut-free, serves 6 — our bestseller.
Price (SGD)
S$42.00
🎉 Your store is live
selza.app/s/mel-bakery Copy
02Share · Instagram bio

One link turns your bio into a checkout.

Mei puts her Selza link — selza.app/s/mel-bakery — in her Instagram bio, where it glows so no follower can miss it. Every one of them is a tap from ordering, with no DMs to chase.

the shop link glows in the bio · one tap to the store
meis.kitchen.sg🔔
214posts
3,428followers
187following
Mei’s Kitchen
Bakery · Dessert shop
🧁 Small-batch bakes, fresh in Tiong Bahru
Nut-free options · islandwide delivery
📍 Tiong Bahru, Singapore
@ meis.kitchen.sg
Message☺₊
Menu
Order 👉
Reviews
Bakes
Delivery
SELZA ONLY
03Ask · storefront assistant● real recording

A customer asks. Selza answers, instantly.

Right on your storefront, a customer asks in their own words. Selza’s AI answers in seconds — with the right products, tap to order. No “still there?”, no lost sale while you sleep.

real customer question · AI answers with product picks
04Order · WhatsApp

The order lands clean, not scattered.

The customer taps the link and checks out. The order returns to the same WhatsApp thread as one tidy message — items, delivery, customer, paid status — for both the customer and Mei.

the customer’s own WhatsApp thread
order card assembles line by line · lands “Paid”
SELZA ONLY
05Pay · PayNow + AI proof check

Paid — and proven.

The customer pays by PayNow and uploads the receipt. Selza reads it and confirms the amount matches, so Mei dispatches on a verified “paid,” not a hopeful one.

same order · S$57.20 matched
QR scans · proof uploads · AI verifies the amount
Pay with PayNow
PayNow
S$57.20
payment-proof.jpg
from the customer · just now
Payment verifiedS$57.20 matched · reference 4821
06Fulfil · orders list

Across the day, at a glance.

Every order flows through your day — grouped by stage, from awaiting-payment to out-for-delivery — so your whole team sees what needs doing without asking.

same order · #1284 · awaiting payment
the live pipeline, grouped by stage
Orders
BoardList
Awaiting paymentMoney not in yet
S$1,41638
#1284just now
1× Chocolate Cheese Cake
CustomerS$57.20
PayNow pending
Mark as paid →
To makePaid · queued
2
🍴
MakingIn production
S$1264
#12812h ago
1× Pandan Chiffon Loaf
CustomerS$22.00
Mark as ready
📦
ReadyHand off
S$642
SELZA ONLY
07Delight · voice agent

And when the customer calls back…

“Where’s my cake?” The natural-voice agent picks up, checks order #1284, and answers on the spot — captions and all. The thing nothing else comes close to.

same order · #1284 · out for delivery
waveform reacts · caption speaks in real time
🎙️
Selza Voice
● Live · Mei’s Kitchen
Selza
Order #1284 is out for delivery — arriving by 2pm 🚗
🔇

Your whole business, in one chat.

List your first product, share the link, and let Selza take it from there.

Start free →
No card. 0% on your own sales.