Built around one thing: turning a chat into a paid order.
Follow one order all the way through — from a 9:41pm message to a repeat customer.
9:41 pm — a customer messages on WhatsApp
Sell in the chat apps you already use
Connect WhatsApp and Telegram and handle every conversation from one inbox — with Instagram and Messenger rolling out. Reply yourself or let the AI draft it, then drop a pay-link to close the sale.
- One unified inbox — WhatsApp and Telegram today, Instagram and Messenger rolling out
- Auto-reply to comments and DMs with your own keywords
- Link-in-bio storefront plus one-off pay-links for any chat
- Nothing for your customers to download
9:41 pm — Mei replies. Correctly.
An assistant that sells, closes, and cares
The AI reads your FAQ, catalogue and order history to answer enquiries, recommend add-ons, and send a pay-link to close. After the sale it keeps going — reminders, loyalty offers and reschedules — proposing anything that touches money for your approval.
- It proposes. You approve.
- It never invents.
- It never does the maths.
- It knows when to stop.
- Answers grounded in your own FAQ and catalogue — never invents prices
- Recommends add-ons and upsells right in the chat
- Sends a pay-link to close the sale
- After-care: reminders, loyalty offers and reschedules
- Replies in your tone and your customer's language
- Talks by voice too — customers tap “Call us” on your storefront and speak with your AI, 24/7 (Free 20 min/mo, Pro 200)
9:43 pm — the chat becomes an order
Or a booking. Deposits included.
Sell time and access, not just products. The conversation turns into a real order with a real slot attached — publish your availability, take a deposit now and the balance later, and turn regulars into members.
- Appointment & class bookings against your live availability
- Deposit now, balance later — secure the order, collect the rest on pickup or delivery
- Memberships & class packs that bill automatically
- Ticketed events & workshops with capacity caps
9:44 pm — PayNow or card. 0% Selza fee.*
Get paid where they already are
A tap-to-pay link drops straight into the chat. Secure checkout on every link, form and storefront, powered by Stripe — cards worldwide, plus local rails like PayNow built in for Singapore. The money settles to your own account.
- Cards worldwide via Stripe, plus PayNow (UEN + mobile) for Singapore
- Shareable pay-links — a single item, a custom amount, or a full cart
- Discount codes and automatic abandoned-cart recovery
- 0% platform fee on your own sales — keep 100%
Next morning — delivery, booked
Pickup, pre-orders and delivery, sorted
Book a courier from the same screen, or run your own rounds. Cap your capacity with pre-order slots, watch the kitchen queue fill — and the customer gets tracking without asking you.
- Pre-order slots with covers and a kitchen-queue view
- Partial or full refunds in a tap
- Book a Lalamove courier (rolling out) — or arrange your own delivery
- A branded order-tracking page for every customer
Next month — they're a regular
Know your customers and grow
Every buyer is remembered — what they ordered, when they're due back. See what's working, who's about to lapse, and the one thing to do next.
- Auto segments: new, repeat, VIP, lapsed, and birthdays
- Storefront analytics: visitors, conversion, time-on-page and geo
- AI insights that name the one thing to fix this week
- Broadcasts and re-engagement to bring quiet customers back
- Export your customers and orders anytime — your data is yours
And the shop behind it all
A storefront that looks the part
From a home bakery to a ceramics studio, a tutor or a home-service crew — every kind of business gets a storefront that looks designed. These are demo shops we built on Selza — tap any to explore it, everything on them works.
Browse all demo shops → · Guide: sell on Instagram →
* 0% Selza fee on sales through your own channels and storefront — you pay only standard Stripe processing. Orders that arrive via Selza Discover carry a small per-order fee (reduced on Pro) — see Terms.