Help centre
How do I…?
Every feature in Selza — what it solves, where to click, and how to set it up.
Browse by what you’re doing
- 01
Products & storefront
The Products door is your catalog and the shop your customers see. Four tabs: Products (the catalog) · Storefront (how it looks) · SEO (how Google sees it) · AI studio (redesign it by describing it).
34 articles→ - 02
Sales, orders & fulfilment
The Sales door is where work in flight lives. Three tabs: Orders (the board and the list) · Order links (every link-based way to take an order) · Customer journey (the messages your buyers get).
18 articles→ - 03
Payments & money
Selza takes 0% of your own sales. Every fee on this page is the payment provider's, not ours. You have four ways to get paid: two cost you a fee and confirm themselves, two are free and you confirm them. Most shops run one of each.
20 articles→ - 04
Inbox & the AI assistant
Two doors, one idea. Inbox is where your customers' conversations land. Assistant is where you configure the AI that answers them.
37 articles→ - 05
Marketing & growth
Marketing is how you reach people. Grow is how you find out whether it worked.
20 articles→ - 06
What your buyers see
Every page in this chapter is one your customers land on. You don't build them — they're generated from what you set up elsewhere. This chapter is about knowing what your buyer actually experiences, and which console setting drives which part of it.
16 articles→ - 07
Account, setup & verticals
Getting in, getting set up, and the two consoles that aren't shops. One login runs three different products — a shop, a property agency, or a support-only desk — and which one you get is decided when your workspace is created.
14 articles→